Resources, Success, and Case Studies for New Telephone Systems
In an effort to provide our customers and prospective clients with information about CSM and general telecom resources, we have chosen to provide this page. Here you will find general material related to telecom and purchasing a new phone system along with Case Studies and White Papers related to current CSM deployments of cloud VoIP and legacy premise based installations of Mitel, NEC, ShoreTel, Avaya, PhoneSuite, and Siemens. Click on any of the links to open a new window with the PDF.
(click to open in new window)
General Phone System & Telecom Information
Types of Line Service for Phone Systems Including Copper CO, T-1/ PRI, & SIP Trunks
SIP vs Analog Telephone Lines for your Business Phone System
How to Write a Great Auto Attendant Greeting
How to Decide Between and When to Deploy a Cloud or Premise Based VoIP Phone System
Top 5 Things to Remember For When Buying a New Phone System
5 Mistakes to Avoid When Looking for a VOIP Provider
Is Your Old Phone System a Dinosaur About to Become Extinct?
Where are New and Legacy Phone Systems Made?
Hotel Phone Systems
Hospitality Phone Systems- A Comparison Between NEC & PhoneSuite
Looking for a Cisco or VoIP Hotel Phone System?
Hotel Phone Systems in a VoIP World
An 8- Part Checklist for First Time VoIP Phone System Buyers- Hotel Edition
Read This Before you switch to Spectrum for your Hotel Phone System!
Mitel/ ShoreTel Information
Mitel MiCloud Connect Licenses, What they Include and the Differences Between Them
Mitel 6920 Quick Reference Guide
Mitel 6930 Quick Reference Guide
Mitel 6940 Quick Reference Guide
ShoreTel UC Phone System Platform Brochure
ShoreTel IP Family of Phones Brochure
ShoreTel IP230g Quick Reference Card
Top 5 ShoreTel Features our Customers Love!
Nortel and Avaya Information
How to Change the Time & Date on a Nortel/ Norstar/ or Meridian Phone System
How to Reboot or Restart your Nortel/ Norstar/ Meridian Phone System
What is the Nortel BCM Phone System?
Avaya 1408 Quick Reference User Guide
Avaya 1416 Quick Reference User Guide
New Telephone System Case Studies and Press Releases
(click to open PDF of case study)
The Women’s Center of Jacksonville
Not- for- Profit Women’s Center with 50 VoIP telephones serving the Jacksonville Metro area
Early Learning Coalition of Florida’s Heartland
Two location agency with 50 cloud VoIP telephones in southwest Florida and nearby rural counties
Fountains at Boca Ciega Bay Case Study
Retirement Community with over 700 extensions
Tru by Hilton Case Study
New hotel with youthful vibe
Cacciatore Brothers Case Study
110+ year old Italian specialty market
EMSI Head Office (HQ)
Corporate HQ with more than 275 phones in Tampa, Fl.
Clarion Inn Brandon
Beautifully renovated full service hotel near Tampa, Fl.
Seacrest Country Day School
World class education in Naples, Fl.
27+ Retail Network spread across 5 counties along Florida’s sunny west coast
Bastrop County Emergency Services
Emergency Services for Bastrop County, Tx.
Sneed, Vine, & Perry
One of Austin, Tx’s most prestigious law firms.
Watersedge of Bradenton
Resort inspired retirement community in Bradenton, Fl.
City of Gulf Port
Medium sized municipality on the Gulf Coast of Florida.
Town of Indian Shores
Small municipality on the Gulf Barrier Islands in Florida.
National television network.
MI Bank Press Release
Nation wide banking.
Retirement communities located throughout Florida.
Retail and Manufacturing
Insurance and Financial
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