Hotel Phone Systems
PhoneSuite CEO Frank Melville Answers Your Questions About Kari’s Law and RAY BAUM’S Act
CEO Frank Melville Answers Your Questions About Kari’s Law and RAY BAUM’S Act We’ve talked before about two new pieces of legislation that affect the way hotels and other multi-line telephone systems (MLTS) handle emergency calls: Kari’s Law and RAY BAUM’S Act. Recently, our CEO and President Frank Melville sat down with several clients and installers…
Read MoreWhy Do Hotel Phones Need All of This New Tech?
For several decades, telephone technology didn’t progress beyond basic analog technology. Indeed, for many of us, it seems like just yesterday we were all using rotary phones that were either attached to the wall or sat on a desk like a paperweight. For decades, phone technology didn’t progress beyond those analog systems. However, with the…
Read MoreTru by Hilton Bradenton Installs New Telephone System
Known for its vibrant, youthful appearance and style, the Tru brand by Hilton is one of the fastest growing hotel flags in the industry. This brand ethos, coupled with the explosive growth in southwest Florida, is sure to lead to a rocking success for the all new Tru by Hilton Bradenton I-75 As a new…
Read MoreHospitality Telephone System Choices
When a small hotel or independent motel starts the search for a new hospitality telephone system, oftentimes they can become overwhelmed by the vast amounts of information, both good and bad, to be found on the internet. Many hospitality flags, such as IGH, Best Western, Choice, and Marriott do have preferred vendors, which can help…
Read MoreWhat type of room phone is best for your hotel?
VoIP vs Analog Hotel Room Telephones Often when a hotel or motel is looking to install a new phone system, questions come up regarding room telephones. It is often possible to reuse the existing room telephones in most properties, but what if you need or want new ones? CSM South is happy to offer some…
Read MoreWhy it is Time to Upgrade your Hotel Phone System to VoIP
For those of us who have been in business for awhile, it seems like just yesterday that we were all using rotary phones that were either attached to the wall or sat on a desk like a cumbersome paperweight. For decades, phone technology didn’t progress beyond those telephone analog systems with limited feature sets. Today,…
Read MoreHow a VoIP System can Upgrade your Hotel
A concise, easy to understand piece detailing how a VoIP telephone system can enhance a hotel’s bottom line and guest experience
Read MoreHotel Phone Systems Checklist
Six years ago(!), we made our first list of 8 things to keep in mind when searching for a hotel or hospitality phone system and what to consider when weighing the differences between cloud and premise products. This week, we made some updates to that page because things have matured drastically since 2015! The PhoneSuite…
Read MoreRead This Before you switch to Spectrum for your Hotel Phone System
CSM South has provided quality and affordable telephone systems to businesses and the hospitality industry since 1984. In that time, we have seen the industry change from analog telephones, to digital, to premise based VoIP and then branching off to hosted or cloud- based VoIP. Differing from our competition, CSM South offers a range of…
Read MoreHow Voiceware’s New Functionalities Will Improve Your Hotel
The hotel industry is always changing. As a hotelier, you may be at the forefront of new technology that enhances the guest experience and improves efficiency (and we know a thing or two about that), but things don’t stay static for long. That’s why it’s so essential that products and services that are designed for…
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