New Phone System Sales- What the Experts Say

When it comes time to purchase a new phone system, how do you sift through all the clutter to arrive at what exactly your business needs to consider? To many, this can be daunting and not as clear as it might seem it should be. Some questions such as “how many phones do we need”…

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Help! My Phone System is not Working! What do I do?

business phone

When a phone system is dead, what do you do? Buy a new phone system today? Well, we cannot say we wouldn’t want you to do that (as long as the money is spent with CSM!) but in reality, there are several steps that can be taken by the user to determine the type of…

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When your Phone System Needs Service

If you have a phone system that needs service, CSM is here to help! On nearly a daily basis, the Service Department here at CSM fields calls from new customers who are not looking for a new phone system, but instead need service on their existing equipment. The reasons for them looking for a new…

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Phone System Service in Tampa and Austin

CSM Provides Service for VoIP and Digital Phone Systems Founded in 1984, CSM is one of the oldest phone system service companies in the southeast and Texas. Starting with three gentlemen and a vision, our idea was to provide high quality telecommunications systems to businesses at a fair price, while maintaining an impeccable service record.…

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Panasonic Phone System Needing Service?

Panasonic Makes Phone Systems? While surprising to many businesses in the Tampa Bay area and Austin Capitol Region, Panasonic does still manufacture new phone systems. Probably the most common PBX sold by Panasonic is the KX-TDA600 digital telephone system. It is capable of supporting VoIP protocols via insertion of a VoIP card into the phone…

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Help! My Nortel Needs Service!!

CSM Provides Service for Nortel Phone Systems in Tampa and Austin   With all the storms that have rolled through our area, we have received quite a number of calls from new clients asking if CSM can service their Nortel, Norstar, Meridian, or Avaya or AT&T Partner PBX phone systems. Of course, loyal blog readers,…

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ShoreTel in Bradenton and Sarasota

CSM is on a ShoreTel roll with installs scheduled in Bradenton and Sarasota ShoreTel is the premier VOIP phone system available in Florida, and CSM is on a roll with ShoreTel installs scheduled or recently completed in Bradenton and Sarasota. On these installs, we generally recommend the ShoreTel 400 series of telephones, utilizing the ShorePhone IP…

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Looking to Switch ShoreTel Partner’s?

How to Switch ShoreTel Partners What should you do when your ShoreTel vendor either goes out of business, fails to meet their requirements with ShoreTel so are removed from their Authorized Vendors, or simply decides to no longer service the product? Actually, the process is fairly simple and straight forward. Switching your ShoreTel Partner in…

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Which Avaya IP Phones Work on your Avaya IP Office

Avaya makes a range of VoIP phones which will work on the Avaya IP Office. Many of our customers in Tampa and Austin choose to use these IP telephones on their new phone systems. Models that will operate on the current versions of the Avaya IP Office include the 1600, 5600, and 9600 series of…

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Is ShoreTel the Best VoIP PBX Phone System?

Is ShoreTel Best for your Business?   In the world of business phone systems, especially here in Tampa and Austin, we have many people calling in asking for a VoIP phone system for their company. There are many VoIP PBX products on the market today. These systems range from the tiny, 2-10 phone voice applications residing…

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