Avaya makes a range of VoIP phones which will work on the Avaya IP Office. Many of our customers in Tampa and Austin choose to use these IP telephones on their new phone systems. Models that will operate on the current versions of the Avaya IP Office include the 1600, 5600, and 9600 series of Avaya branded phones. A number of Nortel sets may work as well, including the popular 1100 phones, though software levels of the phones come into play when customers start desiring to use discontinued models.
A company in Sarasota recently upgraded to an Avaya IP Office and utilized the Avaya 9600 series of VoIP phones. This was an excellent choice for them as the self labeling keys are a nice bonus and the fact that they could utilize their data network allowed them to enjoy the functionality of the phones on a high level. While a very nice way to go, they also could have utilized the Avaya IP1608 or IP 1616 VoIP phones. There are two primary differences between the 9600 and 1600 series of telephones. First, the screen is smaller on the 1600 phones. It is still functional, showing the date, time, caller ID, and various features, but it is not used to access buttons like on the 9600. Second, the keys on the 9600 are self labelling in the LCD screen while the 1600 phones use paper designations. While this particular customer was in Sarasota, the same story could be repeated in Naples, Tampa, Orlando, Austin, or San Antonio.