When To Replace that Old Nortel Phone System

When should you buy a new phone system?   Being in the business of selling telephone systems and unified communications, CSM replaces many old phone systems. Here in Tampa in the last two months we have had many installations. We replaced a large Inter-Tel, now a Mitel company, with a ShoreTel operating over 275 phones.…

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Help! My Nortel Needs Service!!

CSM Provides Service for Nortel Phone Systems in Tampa and Austin   With all the storms that have rolled through our area, we have received quite a number of calls from new clients asking if CSM can service their Nortel, Norstar, Meridian, or Avaya or AT&T Partner PBX phone systems. Of course, loyal blog readers,…

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Nortel around town!

Do you ever look at what telephones a business or restaurant has when you are visiting? Well, we do! CSM services all sorts of businesses, from hotels to restaurants, accountants to zoos! When our staff is around town we look at what telephones are behind the desk. All types of phones can be seen, including…

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ShoreTel or Avaya for your New Business Phone System?

ShoreTel or Avaya? A question that we receive a lot at CSM South is which phone system is better, Avaya IP Office or ShoreTel. And our response is always the same- It depends! This is not some sort of sales tactic, trying to win your trust with our evasiveness. It really is the truth. There…

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Business Telephone System Service Company Thoughts

Best Phone System Company There are a lot of different business telephone systems out there. Samsung, Toshiba, ShoreTel, Cisco, NEC, Avaya…..the list goes on! Which one is right for your business though? Well, it really depends on the nature of your business to a certain extent, but more importantly it depends on the company that…

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Avaya and ShoreTel for Business Phone System

Both of these world class manufacturers are based on VoIP protocols. ShoreTel is a pure VoIP system that cannot use digital sets while Avaya has the ability to add modules that can accept legacy Avaya & Nortel equipment. Each product has its own strengths which is why we carry both rather than only focusing on…

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VOIP Phone System Telephone: Shoretel ShorePhone IP 480

The ShorePhone IP 480 ShoreTel has been in the business of making telephone systems now for almost 20 years, and in that time has really only had one family of telephones. However, beginning in mid 2013, they released the all SIP family comprised of the ShorePhone IP420, IP480, IP480g, and the IP485g. This review will…

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