Phone Systems for Assisted Living Facilities

VOIP and Phone Systems for Assisted Living CSM, based in Tampa, Fl. is no stranger to working with Assisted Living Facilities. For over a decade, we have made it a specialty of ours. Blending Hospitality and business features, the Assisted Living market is a growing vertical in Florida,Texas, and even the Alabama/ Mississippi regions. CSM…

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Avaya IP Office V9- Why you Should Upgrade Now

The current version of the Avaya IP Office, V9, has been on the market now for two years. Even with the passing of time, we have customers asking us, “what’s new” or “why should I upgrade to V9?” In order to address some of queries, we have loaded a Avaya IP Office White Paper detailing…

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Implementing A Successful VoIP Phone System

There is a misconception among hotel owners, indeed even general business owners, that Voice over Internet Protocol is more complex than a traditional phone system. The fact is that it’s not any more complex at all — it’s simply different, something that you will need to get accustomed to. Which means if you want to…

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Help! My Phone System is not Working! What do I do?

business phone

When a phone system is dead, what do you do? Buy a new phone system today? Well, we cannot say we wouldn’t want you to do that (as long as the money is spent with CSM!) but in reality, there are several steps that can be taken by the user to determine the type of…

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Avaya Business Phone Service

When it comes to expanding or servicing your ATT/Lucent/Avaya sytsem, be it an Avaya IP Office, Avaya Merlin Magix, Avaya Partner, or Avaya Merlin Legend system you have a lot of options. Sometimes you need to just replace a part, or you are expanding and need to add a couple of phones to your business phone…

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New Avaya Quick Reference Guide Pages Added!

  In our continuing effort to empower our customers with knowledge on their phone systems, we have added two new pages onto our website where clients can download user guides on the Avaya products. These two most recent additions are Quick Reference Guides for two Avaya VoIP phones, the Avaya 1616 and the Avaya 1608.…

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Enterprise Telephony Sales Fell 4% Last Year

Enterprise telephony market fell four per cent last year as businesses held off purchases, says Infonetics Sales of unified communications (UC) applications leapt 20 per cent last year, defying a slowdown in the wider enterprise comms market, according to Infonetics Research. The market watcher found that global sales of enterprise telephony and UC fell four…

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When your Phone System Needs Service

If you have a phone system that needs service, CSM is here to help! On nearly a daily basis, the Service Department here at CSM fields calls from new customers who are not looking for a new phone system, but instead need service on their existing equipment. The reasons for them looking for a new…

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Phone System Service in Tampa and Austin

CSM Provides Service for VoIP and Digital Phone Systems Founded in 1984, CSM is one of the oldest phone system service companies in the southeast and Texas. Starting with three gentlemen and a vision, our idea was to provide high quality telecommunications systems to businesses at a fair price, while maintaining an impeccable service record.…

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ShoreTel or Avaya for your New Business Phone System?

ShoreTel or Avaya? A question that we receive a lot at CSM South is which phone system is better, Avaya IP Office or ShoreTel. And our response is always the same- It depends! This is not some sort of sales tactic, trying to win your trust with our evasiveness. It really is the truth. There…

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