ShoreTel ST200 VOIP Voice Switch

ShoreTel 200 VoIP Appliance Proud to be a ShoreTel partner since 2009, CSM is excited about the new ST switches from ShoreTel.  On focus today is the ShoreTel 200; this switch is not a placement for the previous ShoreGear 220T-1A, rather it is an innovative expansion of that appliances capabilities. ShoreTel ST200 VOIP Appliance Handles up to…

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Hotel Technology Trends in 2016 and Beyond

Wow! Just finished reading the below article from our partners at PhoneSuite. It’s an easy read, but full of useful info. A positive hotel experience used to mean providing guests with a clean room, a comfortable bed, and soft bathroom towels. While travelers still expect these standards to be met, though, they need a whole…

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Norstar, Nortel, Meridian, What’s the Difference and can you Service it?

CSM offers Nortel Service in Tampa, Austin, Sarasota and San Marcos

If you have a Nortel Networks phone system, you may not even know it! A formerly Canadian based company, Nortel may have gone out of business in 2008, but in the decades it manufactures phone systems, Nortel used several brand names. Originally the products were Norstar and Meridian. Generally speaking, Meridian systems were larger than…

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5 Mistakes to Avoid When Choosing a VOIP Provider

The following blog entry was first posted by our great friends at Phonesuite.com. Their website is definitely worth a look. While geared toward the hospitality industry, the lessons learned are easily applicable to any business. Thanks to advances in the emerging technology, the hotel industry is seeing a huge shift away from legacy phone systems to Voice over Internet Protocol.…

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When Nortel Phone Systems can’t be Serviced

A world where Nortel is no longer around? If this were 1995, most businesses and experts would have had a hearty laugh and dismissed the thought completely out of hand. But, this is not 1995, it is 2015, and the unthinkable happened. During a heated bidding process in 2008, Siemens Enterprise Communications and Avaya went…

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What if all your phone calls were free?

“I’m thinking of going to a VoIP phone system because I want to make free phone calls.” Perhaps not surprisingly, this is a comment that we here at CSM hear very frequently. VoIP phone systems or VoIP phone lines have become so common in the marketplace that there is not only broad acceptance among the…

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CSM Installs New Phone System for Clarion Inn Tampa

After being dissatisfied with the migration path of the existing Mitel system, the Clarion Inn of Bradon began looking for a new phone system. As is often the case, that search started on the internet for our friends at the Clarion. Very quickly, management started browsing the Phonesuite.com site and was placed in contact with…

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New Phone System Sales- What the Experts Say

When it comes time to purchase a new phone system, how do you sift through all the clutter to arrive at what exactly your business needs to consider? To many, this can be daunting and not as clear as it might seem it should be. Some questions such as “how many phones do we need”…

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Implementing A Successful VoIP Phone System

There is a misconception among hotel owners, indeed even general business owners, that Voice over Internet Protocol is more complex than a traditional phone system. The fact is that it’s not any more complex at all — it’s simply different, something that you will need to get accustomed to. Which means if you want to…

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Help! My Phone System is not Working! What do I do?

business phone

When a phone system is dead, what do you do? Buy a new phone system today? Well, we cannot say we wouldn’t want you to do that (as long as the money is spent with CSM!) but in reality, there are several steps that can be taken by the user to determine the type of…

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