Types of Line Service for Phone Systems

A Brief Explanation of the Different Types of “Lines” a Telephone System can Utilize With over 35 years in the telecom industry from our foundation here in Tampa, Fl. CSM has seen the titanic changes in the way that voice is delivered to a business. There was a time when an actual human operated a […]

Why Cloud VoIP Will Continue to Grow in 2019

Happy New Year! Top Predictions for why Cloud VoIP Will Grow Market-share in 2019 Here at CSM (Tampa & Austin) we are passionate about telephone systems, both VoIP Cloud and Premise/ onsite. Now that a new year is upon us, what reasons can we predict about why Cloud VoIP will continue its ascendancy in 2019? Let’s […]

Portable Phones on UC/ VoIP Phone Systems

What Options are Available for WiFi Enabled Phones? When installing a new UC system, many users want to know what type of portable devices are available. Learn here what you can choose from! I need a portable phone for my phone system. What should I use? Here at CSM, we are consistently asked what options […]

Tampa, Growth Rate Still Outpacing Other Markets

Tampa, Florida is a Great Place to Be! Reports are out and in 2016, the Tampa area grew to be over 3 million inhabitants! That makes our metro area larger than other well known American cities such as Denver, St. Louis, Orlando, Las Vegas, and Charlotte. With the influx of people, we are expecting the […]

ShoreTel 100DA, VoIP for the Business

ShoreTel 100DA VoIP Appliance CSM, based in Tampa, FL and with regional offices in Austin, TX is a proud ShoreTel partner. Since our partnership began in 2009, we have watched the ShoreTel product line evolve from the ShoreGear line of switches to the new ShoreTel appliances. On focus today is the ShoreTel 100DA; this switch […]

ShoreTel ST200 VOIP Voice Switch

ShoreTel 200 VoIP Appliance Proud to be a ShoreTel partner since 2009, CSM is excited about the new ST switches from ShoreTel.  On focus today is the ShoreTel 200; this switch is not a placement for the previous ShoreGear 220T-1A, rather it is an innovative expansion of that appliances capabilities. ShoreTel ST200 VOIP Appliance Handles up to […]

Hotel Technology Trends in 2016 and Beyond

Wow! Just finished reading the below article from our partners at PhoneSuite. It’s an easy read, but full of useful info. A positive hotel experience used to mean providing guests with a clean room, a comfortable bed, and soft bathroom towels. While travelers still expect these standards to be met, though, they need a whole […]

08 Mar
CSM offers Nortel Service in Tampa, Austin, Sarasota and San Marcos

Norstar, Nortel, Meridian, What’s the Difference and can you Service it?

If you have a Nortel Networks phone system, you may not even know it! A formerly Canadian based company, Nortel may have gone out of business in 2008, but in the decades it manufactures phone systems, Nortel used several brand names. Originally the products were Norstar and Meridian. Generally speaking, Meridian systems were larger than […]

5 Mistakes to Avoid When Choosing a VOIP Provider

The following blog entry was first posted by our great friends at Phonesuite.com. Their website is definitely worth a look. While geared toward the hospitality industry, the lessons learned are easily applicable to any business. Thanks to advances in the emerging technology, the hotel industry is seeing a huge shift away from legacy phone systems to Voice over Internet Protocol. […]