VOIP Phones Spotlight: ShoreTel IP480 Spotlight! Shoretel VoIP Tampa and Austin!

ShoreTel’s advanced phone, the IP 480 provides 8 line appearances, expanded call history, visual voice mail and an integrated 10/100 Ethernet switch, allowing a network drop to be shared with a desktop PC. Highlights 8 lines Full-duplex speakerphone Visual voice mail Expanded call history Built-in 10/100 Ethernet switch This is the VoIP telephone from ShoreTel…

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VOIP SIP Phones for my hotel?

Should you look at using SIP telephones in your hotel rather than regular analog room telephones? This question is one that many hotel owners and managers find themselves asking. The answer is “it depends”. Some properties are not cabled to use SIP room telephones, but they can greatly enhance their office and support staff operations.…

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SIP Trunks – are we there yet?

Almost every person in business has heard about delivering their telephone service over the internet. This service is called SIP Trunks. Essentially it is as it sounds, telephone lines, or “trunks” delivered over the internet rather than copper lines like we looked at in a  previous post. This type of service has been around for…

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T1/PRI – is it right for my buisiness phone system?

We get this question a lot, people in Tampa and Austin are curious if a PRI is still the right choice for their business. First, let’s take a look at what a T1 or PRI is. T1 and PRI are essentially the same type of service for our conversation here, there are some differences, but…

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POTS – Plain Old Telephone Service for my Business Phone Systems

POTS, or Plain Old Telephone Service, Copper Lines, CO Trunks, all of these are names for the same service, telephone lines from your local carrier. This may be Verizon, ATT, or any number of large telephone companies that have provided this basic service for homes and businesses for decades. This is the typical type of…

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How many telephone lines does your business phone system need?

How many #telephone lines does your #business need? CSM is here to help explain! Different businesses need a different amount of telephone lines. Prevailing thought over the last 50 years has been one line per every two employees. However, if your business relies on the internet, email, or walk in customers then this ratio may…

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Avaya Business Phone System Austin and Tampa: 1400 series focus

Today we are focusing on the Avaya 1400 series of telephones. Designed to serve the needs of a wide range of business users, the 1400 series digital desk phones offer a contemporary design with advanced audio technology and productivity enhancing features. These phones work with Avaya Aura and Avaya IP Office. These value centric digital…

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Austin, Dallas, Houston, and The Valley: Phonesuite

CSM is the premier Phonesuite vendor for the Southern USA, including Texas. CSM’s office in Austin, Dallas, Houston, and The Valley enable us to deliver unparallelled service throughout the state – including to the hospitality industry with our premier product, Phonesuite! Check out our page dedicated to Phonesuite and let us develop a quote for…

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