The State of Hotel Technology

As is true in many industries, hotel technology news and seminars seem to be circling around hot new tech trends and buzzwords like AI (Artificial Intelligence), blockchain, and 5G. While some of this in-vogue tech holds promise for hospitality, aside from AI, it is future tech, not currently available. We aren’t ready for it yet –…

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How Phonesuite Partners With Hotels

Over the decades, Phonesuite has consistently produced outstanding products and services for hotels that improve hotel communications functionalities and their ability to satisfy their guests’ needs. Working with these hotels means so much more to us than simple transactional business, though. It’s hard to overstate how much we value the relationships with various hotels and…

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VoIP Solutions for the Hotel Industry

Hotels have so many technological advances available to them these days that it’s safe to say at this point that we are now living in the future that has been prophesied by technology experts all around the world for years and, in some cases, decades. The best part, though, is that we’ve barely scratched the…

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Lessons to Learn from Marriott’s 2018 Security Breach

It seems as if we’ve reached the point where security breaches will simply be a fact of life for all businesses going forward. Hotel communications systems are absolutely no exception, which is why we have covered such breaches in the past and provided tips on how to prevent them. Marriott’s 2018 Security Breach Last year,…

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Hotel Tech Offerings That Appeal to The Modern Guest

In today’s technology-obsessed world, guests have come to expect quick service, readily available information, and seamless check-in processes. Exactly what types of tech offerings should your hotel utilize in order to appeal to the modern guest? You’re probably already aware by now of the amazing benefits of Phonesuite’s VoIP offerings, along with our advanced Voiceware software and…

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Moving to the Cloud?

One of our primary products, PhoneSuite, has written an excellent White Paper regarding managed voice and the transition to cloud telecommunications. While primarily geared toward hospitality. as PhoneSuite is the leading manufacturer of phone systems for hotels and for the general hospitality industry, the lessons and ideas presented can easily apply to the wider business…

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Analog and VoIP Hotel Room Phones

What type of room phone is best for your hotel? When it comes to hotel or hospitality room phones, there are MANY choices. However, they can at least be broadly grouped into two types. First, there are the traditional tried and true analog varieties. Second, there are the new VoIP options with everything from large…

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Mitel Acquires Shoretel and what it means for your Shoretel system

By now you may have read that Mitel Communications is acquiring Shoretel. CSM embraces this and is excited for an even stronger company is going to emerge, a company that produces leading edge unified communications equipment at great price points. CSM is further enthused as it will allow us to round out our product portfolio for…

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Great Boutique Hotel Phone System!

Do you operate a boutique or small hotel/motel? If you do and you are looking for a new or upgraded phone system you need to look at the NEC SL2100. The SL2100 is the upgraded version of the SL1100 and is perfect for a boutique hotel with limited service looking to replace their phone system.…

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Florida is on fire! Well, hotels phones are selling quick!

OK, maybe Florida is not literally on fire, but the hotel market sure is! Florida is one of the fastest growing states in the union, and tourists cannot get enough of it either. CSM has seen an exponential growth of both new hotel projects and hotel/motel remodel projects. The amount of properties needing cutting edge,…

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