When businesses or organizations are installing a new telephone system, or even just reorganizing how they like their call flow to take place, confusion often sets in on how to write a good auto attendant script. It needs to give the callers information in a timely manner without sounding rushed, while simultaneously directing them to…

In the hospitality industry today, every owner or franchisee is looking for new revenue streams, ways to cut existing costs, and innovative options for expanding guest satisfaction. While CSM South, with offices in Tampa, Florida and Austin, Texas, cannot give advice in every aspect of the above wish list, we can offer some exciting advice…

Hoteliers who provide a full-service or resort hotel experience are always looking for new ways to keep their guests delighted and coming back for more. These guests demand a lot out of their hotel stay – and that’s exactly how it should be! This is why Phonesuite has worked tirelessly over the years to develop…

In the world of VoIP, if it seems like every manufacturer or service provider has a different model or way of pricing their products, then you really are onto something, because they do! Mitel, however, tries to keep things simple by having an easy to understand menu of choices. The basic five licenses, Voicemail, Courtesy,…

CSM offers top notch phone system service and repair. Based in Tampa, Florida, we also have a physical office in Austin, Texas, along with technicians spread across 17 states. Among older product lines, we primarily service the Nortel, Norstar, Avaya, Comdial, Vodavi, Siemens, and similar telephone systems. For new installs, we focus on Mitel/ ShoreTel,…

Since 1984, CSM has been providing sales and service of office phone systems for small, medium, and large businesses. From our head office in Tampa, and our field offices in Jacksonville, Ft Myers, and regional center of Austin, TX, we service 17 different states. The products that we offer are from tried and true manufacturers…