How to Change Time on a Nortel Telephone System

This time of year, we get lots of service calls from companies looking to know how to change the time on their Nortel/ Norstar/ Meridian telephone system. If this describes you, simply click here and be taken to our page with instructions on how to accomplish this yourself! While we are chatting about Nortel, did…

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Mitel/ ShoreTel announces Integrated Portfolio

CSM has been the leader in VoIP communications and phone systems in Tampa and the State of Florida since 1984. In 2009 we expanded to include Texas and the southeast. One of our flagship products, ShoreTel, was acquired by Mitel in late 2017. On January 26th, they announced the exciting integrated portfolio, which includes the…

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Tampa, Growth Rate Still Outpacing Other Markets

Tampa, Florida is a Great Place to Be! Reports are out and in 2016, the Tampa area grew to be over 3 million inhabitants! That makes our metro area larger than other well known American cities such as Denver, St. Louis, Orlando, Las Vegas, and Charlotte. With the influx of people, we are expecting the…

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Successful VoIP Bradenton Event

CSM wants to send out a quick “thank you” to the attendees of our recent Bradenton VoIP Event. We hope that the subject of, “How Cloud VoIP and Onsite Systems Fit into your Network” was informative, and also a little funny 🙂 We know that phone systems might not be the most engaging topic, but really,…

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Hotel Technology Trends in 2016 and Beyond

Wow! Just finished reading the below article from our partners at PhoneSuite. It’s an easy read, but full of useful info. A positive hotel experience used to mean providing guests with a clean room, a comfortable bed, and soft bathroom towels. While travelers still expect these standards to be met, though, they need a whole…

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Norstar, Nortel, Meridian, What’s the Difference and can you Service it?

CSM offers Nortel Service in Tampa, Austin, Sarasota and San Marcos

If you have a Nortel Networks phone system, you may not even know it! A formerly Canadian based company, Nortel may have gone out of business in 2008, but in the decades it manufactures phone systems, Nortel used several brand names. Originally the products were Norstar and Meridian. Generally speaking, Meridian systems were larger than…

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What if all your phone calls were free?

“I’m thinking of going to a VoIP phone system because I want to make free phone calls.” Perhaps not surprisingly, this is a comment that we here at CSM hear very frequently. VoIP phone systems or VoIP phone lines have become so common in the marketplace that there is not only broad acceptance among the…

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CSM Installs New Phone System for Clarion Inn Tampa

After being dissatisfied with the migration path of the existing Mitel system, the Clarion Inn of Bradon began looking for a new phone system. As is often the case, that search started on the internet for our friends at the Clarion. Very quickly, management started browsing the Phonesuite.com site and was placed in contact with…

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Unify (Siemens Enterprise Communications) Certifications Renewed!

Beginning in 2001, Siemens Enterprise Communications, now called “Unify,” took on channel partners in order to increase their market share. CSM jumped at the opportunity and was a dedicated partner since signing up in 2001 until their purchase by an American investment firm in 2008. As of 2013, the name Siemens was replaced with Unify.  While…

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What is the PhoneSuite Hotel Phone System?

A Hotel Phone System Designed Specifically for the Hospitality Industry Many new phone system manufacturers today make a communications device that has software or functions that work for hotels, motels, and other hospitality vertical businesses. Most, however, are just features that can be utilized for this very specialized business rather than a product that has…

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