Tag: avaya tampa

Avaya IP Office V9- Why you Should Upgrade Now

The current version of the Avaya IP Office, V9, has been on the market now for two years. Even with the passing of time, we have customers asking us, “what’s new” or “why should I upgrade to V9?” In order to address some of queries, we have loaded a Avaya IP Office White Paper detailing […]

New Phone System Sales- What the Experts Say

When it comes time to purchase a new phone system, how do you sift through all the clutter to arrive at what exactly your business needs to consider? To many, this can be daunting and not as clear as it might seem it should be. Some questions such as “how many phones do we need” […]

Implementing A Successful VoIP Phone System

There is a misconception among hotel owners, indeed even general business owners, that Voice over Internet Protocol is more complex than a traditional phone system. The fact is that it’s not any more complex at all — it’s simply different, something that you will need to get accustomed to. Which means if you want to […]

14 May
business phone

Help! My Phone System is not Working! What do I do?

When a phone system is dead, what do you do? Buy a new phone system today? Well, we cannot say we wouldn’t want you to do that (as long as the money is spent with CSM!) but in reality, there are several steps that can be taken by the user to determine the type of […]

Avaya Business Phone Service

When it comes to expanding or servicing your ATT/Lucent/Avaya sytsem, be it an Avaya IP Office, Avaya Merlin Magix, Avaya Partner, or Avaya Merlin Legend system you have a lot of options. Sometimes you need to just replace a part, or you are expanding and need to add a couple of phones to your business phone […]

08 May
avaya ip office service tampa

New Review of the Avaya 9508 Posted!

CSM has posted a new review of the popular Avaya 9508 phone designed for use on the award winning Avaya IP Office. Learn about the phone, its physical traits, and what features it offers. Our Nortel customers in Tampa and Austin will want to take special note as it is a perfect phone to migrate […]

02 Apr

New Avaya Quick Reference Guide Pages Added!

  In our continuing effort to empower our customers with knowledge on their phone systems, we have added two new pages onto our website where clients can download user guides on the Avaya products. These two most recent additions are Quick Reference Guides for two Avaya VoIP phones, the Avaya 1616 and the Avaya 1608. […]

18 Mar

Enterprise Telephony Sales Fell 4% Last Year

Enterprise telephony market fell four per cent last year as businesses held off purchases, says Infonetics Sales of unified communications (UC) applications leapt 20 per cent last year, defying a slowdown in the wider enterprise comms market, according to Infonetics Research. The market watcher found that global sales of enterprise telephony and UC fell four […]

When your Phone System Needs Service

If you have a phone system that needs service, CSM is here to help! On nearly a daily basis, the Service Department here at CSM fields calls from new customers who are not looking for a new phone system, but instead need service on their existing equipment. The reasons for them looking for a new […]

Nortel, Avaya, ShoreTel, Comdial, Siemens? CSM Service has you Covered!

A Phone System Repair Company Servicing Tampa, Austin, Mobile, and More! Clients with phone systems located in Florida, Texas, and Alabama are covered by CSM. No matter where you are in these great states, CSM can service your telephone system with our trained and certified technicians. Brands serviced by CSM include Nortel, Avaya, ShoreTel, Siemens, […]