6 Reasons Why You Should Switch to VoIP
It is no secret that a successful company relies on voice communications to grow, enhance, and energize business processes. With that in mind, VoIP can be a major part of that success and while there are tons of reasons why a voice over internet protocol (VoIP) system is the right direction for your business communications, let’s take a high level look at what CSM South as identified as the top 6.
1) Lower Costs
VoIP is an excellent choice for businesses who are considering a new phone system or are looking for a way to save a little off the bottom line. It is widely regarded that VoIP is more affordable than traditional phone systems for several reasons. First, there is little to no initial capital outlay outside of implementation services (which are minimal) and some minor adjustments to your data network .Second, the recurring expenses such as usage fees, taxes and long-distance costs are greatly reduced with a VoIP system when compared to a traditional onsite PBX telephone system. Third, operational expenses like downtime and training are reduced as VoIP is easy to manage, extremely reliable, and fast to deploy.
2) Mobility
A cloud VoIP telephone system allows the seamless integration of mobile phones and other devices into the telecommunication ecosystem. Included/ built- in apps give users the ability to be as available as they need to be with quick access to standard features such as hold, transfer, conference and office voice mail on their mobile device. As another added benefit, because the service is not tied to a specific office or geographic location, mobility offers a high degree of resilience in your communications system, allowing calls to be handled even if the users are not in the office due to weather or other events.
3) Scalability
Is your business on a growth trajectory, adding employees at a fast pace, or expanding services? If so, then a VoIP phone system is an excellent choice as they are easily scalable regardless of the size of your business. The VoIP telephone systems that CSM South installs and maintains can accommodate as few as a handful of users or phones all the way up to as many as 10,000 without having to make any changes or upgrades to your system. Simply, this means expensive phone system upgrades and forklift replacements are a thing of the past and your phone system will function nearly effortlessly as your business grows and changes.
4) Versatility
When looking to add new features or functionality, VoIP systems win hands down over traditional PBX phone systems. Adding a contact center, video and audio conferencing, SMS messaging, and a wide range of additional attributes that you may not get with a traditional phone system are typically just part of what a cloud VoIP phone system does. These added features and functions makes cloud VoIP an incredibly versatile solution
5) Deployment/ Installation
One of the major concerns of business owners and managers when they are considering a new phone system or whether to go to the cloud for their telecom is interference with day to day business processes. However, with VoIP, these disruptions are minimized as the systems are easy to deploy and effortless to manage. If you are transitioning from a traditional premise based PBX, then the move to VoIP can be accomplished in tandem, while the old system is still up and running. Then, the switch over is seamless- the old phone system stops receiving the calls and the new takes over.
6) Voice Quality
In the past, there were a lot of worries about voice quality and whether jitter, dropped calls, or other issues would be present in a VoIP phone system. Today though, thankfully, these issues can be neutralized by working with an experienced phone system vendor like CSM South. Proper setup, planning, and execution make for a happy customer!
Conclusion
Offering superior service, functionality, and pricing, VoIP systems supported by CSM are the best option available to businesses today. CSM Services and installs telephone systems in Tampa, Lakeland, Bradenton, and all over the southeast USA. Contact us for amore information!