Successful VoIP Bradenton Event

CSM wants to send out a quick “thank you” to the attendees of our recent Bradenton VoIP Event. We hope that the subject of, “How Cloud VoIP and Onsite Systems Fit into your Network” was informative, and also a little funny ūüôā We know that phone systems might not be¬†the most engaging topic, but really, […]

How to Alleviate Employee Concerns about VoIP

The following is the first of two¬†guest post from our partner, www.phonesuite.com, the premier manufacturer of hospitality phone systems. Though written for their industry, the lessons learned are easily applied to any business transitioning to a new VoIP phone system.¬†   Change is inevitable, but so is resistance to it. After years of doing things […]

12 Jun
Grandstream Phone System

Grandstream announces new SIP phone for their VoIP Phone System

One of the products featured by CSM, the Grandstream PBX, has announced a new phone,¬†the GXP1628, that is specifically designed to operate on SIP based VoIP phone systems. Not only is it functional, as described below, but it is also very attractive. Some information gleaned from www.grandstream.com sheds light on this new product: The GXP1628 […]

Avaya Business Phone Service

When it comes to expanding¬†or servicing your ATT/Lucent/Avaya sytsem, be it an Avaya IP Office, Avaya Merlin Magix, Avaya Partner, or Avaya Merlin Legend system you have a lot of options. Sometimes you need to just replace a part, or you are expanding and need to add a couple of phones to your business phone […]

The SIP Revolution

Why SIP Technology is Becoming More Relevant Every Day   When businesses start looking for a new phone system, the reasons are as varied as the amount of vendors. Some are looking to expand and their old telephone system is unable to handle the additional lines or extensions. Others experience a catastrophic failure due to […]

Nortel around town!

Do you ever look at what telephones a business or restaurant has when you are visiting? Well, we do! CSM services all sorts of businesses, from hotels to restaurants, accountants to zoos! When our staff is around town we look at what telephones are behind the desk. All types of phones can be seen, including […]

Looking to Switch ShoreTel Partner’s?

How to Switch ShoreTel Partners   What should you do when your ShoreTel vendor either goes out of business, fails to meet their requirements with ShoreTel so are removed from their Authorized Vendors, or simply decides to no longer service the product? Actually, the process is fairly simple and straight forward. Switching your ShoreTel Partner […]

ShoreTel or Avaya for your New Business Phone System?

ShoreTel or Avaya?   A question that we receive a lot at CSM South is which phone system is better, Avaya IP Office or ShoreTel. And our response is always the same- It depends! This is not some sort of sales tactic, trying to win your trust with our evasiveness. It really is the truth. […]

Avaya IP Office in Austin Texas

Choosing an Avaya IP Office Vendor in Austin, Texas   When you are choosing a vendor for your new phone system, what are some of the qualifications to look for? CSM South has put together a short list of the top five things to look for in an IP Office vendor:   Service– The vendor […]