CSM South installs new VoIP phone system for Assisted Living Facility

05 Aug
Grandstream VoIP

CSM South installs new VoIP phone system for Assisted Living Facility

Recently, CSM South was contacted by a large assisted living facility located here on the west coast of Florida. Their old phone system had suddenly died and was not going to be able to be brought back on line. Manufactured by Tadiran, a company who had left the US market over a decade ago, the vintage 1980’s Coral PBX telephone system was not going to be resurrected.

CSM brought to the table a VoIP solution that could handle the 800+ room extensions which were all analog devices provided by the residents. By integrating a Grandstream VoIP PBX, CSM South quickly got the residents up and running, able to once again call their loved ones or receive needed assistance from the onsite health, dining, and leisure services. Call accounting software was also deployed so the management could bill for long distance calling.

Grandstream VoIP

Additionally, the cable infrastructure was unlabelled and rather… messy. Using 3 employees, CSM South was successfully able to identify, tone, and connect all 800 cables in about 3 weeks time, working weekdays and weekends.

Staff were very accommodating and the daunting project was successfully completed. CSM South greatly appreciates the faith placed in us by management and the ability to showcase our strengths in hardware, software, and onsite cable infrastructure.