T1/PRI – is it right for my buisiness phone system?

We get this question a lot, people in Tampa and Austin are curious if a PRI is still the right choice for their business. First, let’s take a look at what a T1 or PRI is. T1 and PRI are essentially the same type of service for our conversation here, there are some differences, but…

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POTS – Plain Old Telephone Service for my Business Phone Systems

POTS, or Plain Old Telephone Service, Copper Lines, CO Trunks, all of these are names for the same service, telephone lines from your local carrier. This may be Verizon, ATT, or any number of large telephone companies that have provided this basic service for homes and businesses for decades. This is the typical type of…

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How many telephone lines does your business phone system need?

How many #telephone lines does your #business need? CSM is here to help explain! Different businesses need a different amount of telephone lines. Prevailing thought over the last 50 years has been one line per every two employees. However, if your business relies on the internet, email, or walk in customers then this ratio may…

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Transtel Business Phone System Customer Spotlight: Ecopia Day School!

CSM would like to welcome Ecopia Day School! Ecopia is a brand new day school opening in the Tamp metro area. CSM is proud to service Ecopia with the installation of the data network equipment and communications equipment including a Transtel Lynx II communications appliance. The Transtel Lynx II was a perfect fit for the…

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Avaya Business Phone Systems Austin and Tampa spotlight: 9500 series

Today we are focusing on the Avaya 9500 series of telephones. Avaya 9500 series digital desk phones enable businesses to deliver full-featured, durable, highly reliable communications solutions that meet the different needs of many users. The Desk phones have a smart design and deliver crystal-clear sound. The features are intuitive and easy-to-use―leading to increased staff…

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Avaya Business Phone System Austin and Tampa: 1400 series focus

Today we are focusing on the Avaya 1400 series of telephones. Designed to serve the needs of a wide range of business users, the 1400 series digital desk phones offer a contemporary design with advanced audio technology and productivity enhancing features. These phones work with Avaya Aura and Avaya IP Office. These value centric digital…

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Welcome Midtown Dental to the CSM family!

We would like to welcome Midtown Dental to the CSM family! Located at 607 S Missouri Ave. Lakeland, Fl. 863-226-0985 you can visit them at www.mymidtowndental.com. Midtown Dental had an aging Nortel Norstar system that was in need of updating. CSM and Midtown Dental staff examined the needs of the facility and examined systems from…

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Austin, Dallas, Houston, and The Valley: Phonesuite

CSM is the premier Phonesuite vendor for the Southern USA, including Texas. CSM’s office in Austin, Dallas, Houston, and The Valley enable us to deliver unparallelled service throughout the state – including to the hospitality industry with our premier product, Phonesuite! Check out our page dedicated to Phonesuite and let us develop a quote for…

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Avaya Business Phone Systems Austin and Tampa: upgrade focus

Did you know that you can upgrade your Avaya Partner, Nortel Norstar, and other Avaya and Nortel systems to an Avaya IP Office? You can! This is a great option for businesses looking to upgrade their communications infrastructure and leverage their current investment in telephones. Most Avaya and Nortel telephones can be used on a…

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