Lessons to Learn from Marriott’s 2018 Security Breach
It seems as if we’ve reached the point where security breaches will simply be a fact of life for all businesses going forward. Hotel communications systems are absolutely no exception, which is why we have covered such breaches in the past and provided tips on how to prevent them. Marriott’s 2018 Security Breach Last year,…
Read MoreHotel Tech Offerings That Appeal to The Modern Guest
In today’s technology-obsessed world, guests have come to expect quick service, readily available information, and seamless check-in processes. Exactly what types of tech offerings should your hotel utilize in order to appeal to the modern guest? You’re probably already aware by now of the amazing benefits of Phonesuite’s VoIP offerings, along with our advanced Voiceware software and…
Read More10 BUSINESS VOIP TERMS YOU HEAR ALL THE TIME – AND WHAT THEY MEAN
The global business VoIP (UCaaS) market is expected to grow at a Compound Annual Growth Rate (CAGR) of 11 percent between 2018 and 2025, so chances are your organization has either already adopted the technology or made plans to do so in the near future. As you start the process, you’ll be amazed at all of…
Read MoreTop 5 Reasons to Choose a PhoneSuite VoIP System over Mitel
If you’re a hotelier, there’s a very good chance that you are familiar with Mitel’s line of business phones. These phones have been around for quite a number of years and have been employed by various companies across the country and around the world. While CSM South is an evangelist for the Mitel business and…
Read MoreSmall Hotel/ Motel Phone Systems
When small hotels or motels begin the search for a new telephone system, they are often overwhelmed by the information to be found on the internet. Many hospitality flags, such as IGH, Best Western, Choice, and Marriott do have preferred vendors, which can make the selection a little simpler. CSM South suggests sticking to the…
Read MoreBest Phone Systems for 2019
What are the best telephone systems to buy in 2019? Let’s take a look at the main providers/ manufacturers and see what’s on offer for this year! With the consolidation going on in the telephone system manufacturer and provider marketplace, it can become confusing to figure out even who is the best- heck who is…
Read MoreMitel Cloud in Florida & Texas
CSM South, with offices in Tampa, FL. and Austin, TX. is exceedingly proud of our relationship with Mitel. We began selling new telephone systems from ShoreTel in 2010 and were very happy with their products, support, and ongoing service. In 2017, Mitel completed their purchase of ShoreTel, and we could not be more satisfied with…
Read MoreDo you Need AT&T Partner or Merlin Phone System Service?
Many of our customers in Florida and Texas are surprised to learn that CSM South is able to service telephone systems that are as old as the AT&T Partner and Merlin are. But believe us, lots of businesses from Tampa to Austin use them still, for better or worse! Just this week we performed a…
Read MoreHow to Reboot a Nortel Phone System
When a phone system is having trouble, such as the lines are not operating or the desk telephones are not working properly, often the first troubleshooting task should be performing a reboot. But how is this done? Of course, the steps will vary by the type of system, so we will limit the conversation here…
Read MoreCSM South and Jive Cloud VoIP Event
CSM South was proud to attend the recent Jive event that took place in Orlando, Florida on February 28th at the M Lounge, in the recently hip Ivanhoe district of the city. Not only were we able to be treated to some really tasty drinks and eats, but we were able to connect with the…
Read More