Tag: Nortel Tampa

Implementing A Successful VoIP Phone System

There is a misconception among hotel owners, indeed even general business owners, that Voice over Internet Protocol is more complex than a traditional phone system. The fact is that it’s not any more complex at all — it’s simply different, something that you will need to get accustomed to. Which means if you want to […]

14 May
business phone

Help! My Phone System is not Working! What do I do?

When a phone system is dead, what do you do? Buy a new phone system today? Well, we cannot say we wouldn’t want you to do that (as long as the money is spent with CSM!) but in reality, there are several steps that can be taken by the user to determine the type of […]

08 May
avaya ip office service tampa

New Review of the Avaya 9508 Posted!

CSM has posted a new review of the popular Avaya 9508 phone designed for use on the award winning Avaya IP Office. Learn about the phone, its physical traits, and what features it offers. Our Nortel customers in Tampa and Austin will want to take special note as it is a perfect phone to migrate […]

Is Nortel really out of business?

Many of our customers here in Tampa have Nortel phone systems. Really, we have customers with Nortel in Sarasota, Orlando, Ft. Myers, Naples, Austin, San Marcos and San Anotnio- not to mention Nortel in more out of the way spots like Waco, College Station, Lakeland, and The Villages and Ocala. Some of these good companies […]

23 Mar
Reboot or Restart a Nortel/ Norstar MICS

Nortel Norstar MiCS Phone System

The Nortel Norstar MICS phone system  or Modular Integrated Communications System was created to be a phone system for customers looking for a reliable, feature-rich business phone system that would be expandable. The MICS supports up to 24 incoming lines and up to 274 extensions. Though now a discontinued system and now owned by Avaya, the […]

Norstar CiCS Phone System Information

Norstar CiCS   The Norstar CiCS, or Compact Integrated Communications System, was easily one of the best selling of the Nortel/ Norstar product lines. Introduced in 1995, the system was an integral part of the Nortel family of products for over a decade. The Norstar MiCS, or Modular Integrated Communications System, was the big brother […]

18 Mar

Enterprise Telephony Sales Fell 4% Last Year

Enterprise telephony market fell four per cent last year as businesses held off purchases, says Infonetics Sales of unified communications (UC) applications leapt 20 per cent last year, defying a slowdown in the wider enterprise comms market, according to Infonetics Research. The market watcher found that global sales of enterprise telephony and UC fell four […]

When your Phone System Needs Service

If you have a phone system that needs service, CSM is here to help!   On nearly a daily basis, the Service Department here at CSM fields calls from new customers who are not looking for a new phone system, but instead need service on their existing equipment. The reasons for them looking for a […]

27 Jan
Reboot and Restart a Nortel BCM 50/200/400

Information on the Nortel BCM 50 Phone System

What is the Nortel BCM 50 and can CSM service this phone system? CSM, as a factory certified Nortel vendor, has been servicing Nortel, Norstar, and Meridian equipment for over 25 years. Beginning in the Tampa area, we branched out and now provide Nortel Networks support in our core area and also Sarasota, Naples, Orlando, […]