Help! My Phone System is not Working! What do I do?

business phone

When a phone system is dead, what do you do? Buy a new phone system today? Well, we cannot say we wouldn’t want you to do that (as long as the money is spent with CSM!) but in reality, there are several steps that can be taken by the user to determine the type of…

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New Review of the Avaya 9508 Posted!

avaya ip office service tampa

CSM has posted a new review of the popular Avaya 9508 phone designed for use on the award winning Avaya IP Office. Learn about the phone, its physical traits, and what features it offers. Our Nortel customers in Tampa and Austin will want to take special note as it is a perfect phone to migrate…

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The SIP Revolution

Why SIP Technology is Becoming More Relevant Every Day When businesses start looking for a new phone system, the reasons are as varied as the amount of vendors. Some are looking to expand and their old telephone system is unable to handle the additional lines or extensions. Others experience a catastrophic failure due to circumstances…

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New Avaya Quick Reference Guide Pages Added!

  In our continuing effort to empower our customers with knowledge on their phone systems, we have added two new pages onto our website where clients can download user guides on the Avaya products. These two most recent additions are Quick Reference Guides for two Avaya VoIP phones, the Avaya 1616 and the Avaya 1608.…

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Unify (Siemens Enterprise Communications) Certifications Renewed!

Beginning in 2001, Siemens Enterprise Communications, now called “Unify,” took on channel partners in order to increase their market share. CSM jumped at the opportunity and was a dedicated partner since signing up in 2001 until their purchase by an American investment firm in 2008. As of 2013, the name Siemens was replaced with Unify.  While…

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When your Phone System Needs Service

If you have a phone system that needs service, CSM is here to help! On nearly a daily basis, the Service Department here at CSM fields calls from new customers who are not looking for a new phone system, but instead need service on their existing equipment. The reasons for them looking for a new…

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What is the PhoneSuite Hotel Phone System?

A Hotel Phone System Designed Specifically for the Hospitality Industry Many new phone system manufacturers today make a communications device that has software or functions that work for hotels, motels, and other hospitality vertical businesses. Most, however, are just features that can be utilized for this very specialized business rather than a product that has…

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Nortel, Avaya, ShoreTel, Comdial, Siemens? CSM Service has you Covered!

A Phone System Repair Company Servicing Tampa, Austin, Mobile, and More! Clients with phone systems located in Florida, Texas, and Alabama are covered by CSM. No matter where you are in these great states, CSM can service your telephone system with our trained and certified technicians. Brands serviced by CSM include Nortel, Avaya, ShoreTel, Siemens,…

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CSM adds Mobile, Alabama Phone System Service and Sales Location

Mobile, Alabama and Surrounding Area Phone Systems now Serviced by CSM When CSM was looking for an area to expand our phone system sales and service, we started looking around the southeast US with a discerning eye. After contemplating different areas of our region, we settled on the Gulf Coast of Alabama. Based out of…

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