SHORETEL TAMPA AND ORLANDO: CSM TAMPA RECEIVES ECC CERT.
CSM Florida in Tampa has received its ShoreTel Enterprise Contact Center (ECC) Certification. ShoreTel is the gloabal leading provider of “brilliantly simple” Unified Communications / VoIP Solutions.
ShoreTel’s ECC Certification allows CSM to help its clients address their ACD / Contact / Call Center requirements as an extension of the ShoreTel Unified Communications Solution.