Why Cloud VoIP Will Continue to Grow in 2019

Happy New Year! Top Predictions for why Cloud VoIP Will Grow Market-share in 2019 Here at CSM (Tampa & Austin) we are passionate about telephone systems, both VoIP Cloud and Premise/ onsite. Now that a new year is upon us, what reasons can we predict about why Cloud VoIP will continue its ascendancy in 2019? Let’s…

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Phone Systems in Austin!

If you are looking for a new phone system in the Austin area, then we want to talk to you! Offering Mitel (formerly ShoreTel), Avaya, PhoneSuite hospitality phone systems, and cloud products Mitel MiCloud and Jive, CSM South is ready to work with your business to assess your needs and propose the correct solution. Based…

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Successful VoIP Bradenton Event

CSM wants to send out a quick “thank you” to the attendees of our recent Bradenton VoIP Event. We hope that the subject of, “How Cloud VoIP and Onsite Systems Fit into your Network” was informative, and also a little funny 🙂 We know that phone systems might not be the most engaging topic, but really,…

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Hotel Technology Trends in 2016 and Beyond

Wow! Just finished reading the below article from our partners at PhoneSuite. It’s an easy read, but full of useful info. A positive hotel experience used to mean providing guests with a clean room, a comfortable bed, and soft bathroom towels. While travelers still expect these standards to be met, though, they need a whole…

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5 Mistakes to Avoid When Choosing a VOIP Provider

The following blog entry was first posted by our great friends at Phonesuite.com. Their website is definitely worth a look. While geared toward the hospitality industry, the lessons learned are easily applicable to any business. Thanks to advances in the emerging technology, the hotel industry is seeing a huge shift away from legacy phone systems to Voice over Internet Protocol.…

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Help! My Phone System is not Working! What do I do?

business phone

When a phone system is dead, what do you do? Buy a new phone system today? Well, we cannot say we wouldn’t want you to do that (as long as the money is spent with CSM!) but in reality, there are several steps that can be taken by the user to determine the type of…

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Information on the Nortel BCM 50 Phone System

Reboot and Restart a Nortel BCM 50/200/400

What is the Nortel BCM 50 and can CSM service this phone system? CSM, as a factory certified Nortel vendor, has been servicing Nortel, Norstar, and Meridian equipment for over 25 years. Beginning in the Tampa area, we branched out and now provide Nortel Networks support in our core area and also Sarasota, Naples, Orlando,…

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Nortel around town!

Do you ever look at what telephones a business or restaurant has when you are visiting? Well, we do! CSM services all sorts of businesses, from hotels to restaurants, accountants to zoos! When our staff is around town we look at what telephones are behind the desk. All types of phones can be seen, including…

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What is VoIP or a VoIP Phone?

  One question that we receive here at CSM South from customers all over from Tampa to Naples and Sarasota, and over in Austin and San Antonio, is “What is VoIP” or sometimes “What is a VoIP Phone?” Actually, this is a rather simple question for us to answer. Whether our customer is asking about…

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Nortel Tampa Service

Help! I need Service on my Nortel in Tampa or Austin!   Do you need service on your Nortel system in Tampa, Sarasota, Orlando, Naples, Austin or San Antonio? CSM has certified techs who can support your Nortel system. Even though Nortel is no longer in business, CSM can help you make changes, add equipment,…

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