Category: Uncategorized

Mitel, Avaya Merger on Tap?

During Avaya’s third-quarter 2019 earnings call last week, Avaya CEO Jim Chirico shared that the company expects to finalize its next-step strategic plan “within the next 30 days.” Now a week later, word has resurfaced that Mitel is an interested buyer.” Speculation regarding Mitel’s interest first came up four months ago, in a report published in The Wall Street […]

SD-WAN Adoption Poised for Liftoff, Says Aryaka

  SD-WAN adoption has reached an inflection point, according to Aryaka’s 2019 State of the WAN report, which found more than half of enterprises were poised to make the switch from tradition WAN networks to SD-WAN in the next few years. The SD-WAN vendor’s third annual report surveyed 795 IT and network practitioners working for companiesranging in size […]

24 Jul

What to do when Lightening Strikes your Phone System

Living in either Florida or Texas, residents will be very familiar with extreme weather. Besides ruining a day at the beach or a softball game, thunderstorms and weather related events can cause power interruptions and surges that wreck havoc on telecom, data equipment, and related devices. So what should a business do when a phone […]

Top 5 Reasons to Choose a PhoneSuite VoIP System over Mitel

If you’re a hotelier, there’s a very good chance that you are familiar with Mitel’s line of business phones. These phones have been around for quite a number of years and have been employed by various companies across the country and around the world. While CSM South is an evangelist for the Mitel business and […]

Small Hotel/ Motel Phone Systems

A Florida Sunset, taken near the CSM South HQ in Tampa, Florida When small hotels or motels begin the search for a new telephone system, they are often overwhelmed by the information to be found on the internet. Many hospitality flags, such as IGH, Best Western, Choice, and Marriott do have preferred vendors, which can […]

Best Phone Systems for 2019

What are the best telephone systems to buy in 2019? Let’s take a look at the main providers/ manufacturers and see what’s on offer for this year! With the consolidation going on in the telephone system manufacturer and provider marketplace, it can become confusing to figure out even who is the best- heck who is […]

Mitel Cloud in Florida & Texas

CSM South, with offices in Tampa, FL. and Austin, TX. is exceedingly proud of our relationship with Mitel. We began selling new telephone systems from ShoreTel in 2010 and were very happy with their products, support, and ongoing service. In 2017, Mitel completed their purchase of ShoreTel, and we could not be more satisfied with […]

Do you Need AT&T Partner or Merlin Phone System Service?

AT&T Partner Phone System Many of our customers in Florida and Texas are surprised to learn that CSM South is able to service telephone systems that are as old as the AT&T Partner and Merlin are. But believe us, lots of businesses from Tampa to Austin use them still, for better or worse! Just this […]

How to Reboot a Nortel Phone System

When a phone system is having trouble, such as the lines are not operating or the desk telephones are not working properly, often the first troubleshooting task should be performing a reboot. But how is this done? Of course, the steps will vary by the type of system, so we will limit the conversation here […]

CSM South and Jive Cloud VoIP Event

CSM South was proud to attend the recent Jive event that took place in Orlando, Florida on February 28th at the M Lounge, in the recently hip Ivanhoe district of the city. Not only were we able to be treated to some really tasty drinks and eats, but we were able to connect with the […]