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Top 5 Things to Remember When Buying a New Phone System   Businesses have many reasons to look for a new telephone system. They range anywhere from adding staff or outgrowing their existing system, catastrophic events such as power surges or lightening strikes, or simply desiring to take advantage of new features or capabilities in…

  Top Five Reasons to Choose ShoreTel over the Competition!   ShoreTel is easily one of the top manufacturers of Unified Communications (UC) product in the USA, and across the world. With offices in Austin, London, Bangalore (India), Manila (Philippines), Singapore, and Sydney, ShoreTel is truly a global player. Along with Cisco and Avaya, these…

For many companies who start thinking about upgrading their phone systems, one of the main concerns is the new telephone system’s ability to meet the needs of their employees. Employee efficiency is important, but remember that your clients will also be affected by the switch from traditional to SIP (Session Initiation Protocol) trunking.  So this…

  ShoreTel IP485g Review   The ShorePhone IP 485g ShoreTel has been in the business of making new phone systems now for almost 20 years, and in that time has really only had one family of telephones. However, beginning in mid 2013, they released the all SIP family comprised of the ShorePhone IP420, IP480, IP480g, and…

Review of the Avaya 9508 Phone for Avaya Business Phone Systems     When Avaya first introduced the IP Office, the choices in phone sets was limited. Now, nearly 8 years later, there are a host of options to pick from- even legacy Nortel, AT&T, and a select few other brands can operate on the new phone…

    Review of the Avaya 1416 Telephone for Business Phone Systems   Avaya is the current name for a former company that we are all familiar with, Bell. It has taken A LOT of time to move from Bell to Avaya, and in fact there were several other names along the way including AT&T and…

Review of the Avaya 1408 Telephone for Business Phone Systems     Avaya handily wins the first place for sales in digital/ VoIP hybrid systems with the award winning Avaya IP Office. CSM sells and installs this system in all our markets. After purchasing Nortel in 2008, Avaya has migrated their customer base to the IP…

Nortel, Comdial, Vodavi, AT&T, Lucent, Bell, Atlas, Saturn, Salta, Picasso, Meridian, Stromberg Carlson, Hitachi, GTE, TIE, Executone These are a few of the companies that formerly manufactured phone systems for the US market, but have either gone bankrupt or were absorbed into another company. Literally millions of companies utilize these communications systems currently, and chances…

Nortel, Comdial, Vodavi, AT&T, Lucent, Bell, Atlas, Saturn, Salta, Picasso, Meridian, Stromberg Carlson, Hitachi, GTE, TIE, Executone These are a few of the companies that formerly manufactured phone systems for the US market, but have either gone bankrupt or were absorbed into another company. Literally millions of companies utilize these communications systems currently, and chances…

NEC SL2100 & SL1100 Business Phone System For decades, NEC has provided world class telephone system solutions for small, medium, and large sized businesses, hotels and lodges throughout North America and the rest of the world. CSM first began working with the NEC product line when we were founded in Tampa in 1988. Over time, the phone…