About Us
Phone System Sales and Service for Thousands of Companies Since 1984
Communications Systems Management, Inc, headquartered in Tampa and with offices in Orlando and Naples as well as Austin, Texas specializes in VoIP Telephone and phone systems from Mitel (formerly ShoreTel), NEC and Avaya. We help small, medium (SME) and large (LME) businesses’ design, develop and deploy VoIP and traditional telephone systems that save time, money and streamline operations.
CSM South was founded in Tampa, Florida in 1984 by a core team of professionals with a vision to provide service excellence and best-of-breed solutions to corporations of every size. CSM’s growth has been steady and sustainable, a testament to the completeness and correctness of the firm’s vision and mission and its ongoing success in meeting its goals. In addition to over 35 years of installing and maintaining voice, data network and security solutions, CSM South offers best-in-class equipment manufactured by Tier- 1 manufacturers and cloud based VoIP providers.
With today’s customer economy and global marketplace, companies are re-thinking how they use existing communications resources – such as the internet and how that affects their telephone system and data networks. At Communications Systems Management, we harness telecommunication products and services by combining technology with robust feature sets to assist in leveraging growth for your company. You know your business and what you want to accomplish. By partnering together, we help to ensure your communications networks are optimized, while delighting your customers and associates.
Our customer base is a diverse range of businesses including assisted living facilities, retail stores, hospitality, professional services, manufacturing, healthcare, and government. Our products satisfy all regulations from local, state, and federal agencies such as Kari’s Law and the Ray Baums Act, which both have to do with notification of emergency services, along with HIPAA as applicable.
- CSM is a full spectrum VoIP communications VAR that provides a single point of contact for all of your telecom needs specializing in VoIP telephone systems such as Mitel.
- CSM moves beyond ideas, concepts and trends to provide action oriented advice, practical recommendations and real solutions to meet your company’s needs.
- Our solutions are competitively priced to meet the budgetary needs of the most fiscally conservative organizations.
- CSM will work closely with you to provide options to deploy the necessary technology while meeting your financial goals and ensuring success. Our sales people are trained to approach the sales process from a consultative role rather than a “hard sell.”
- CSM technicians are certified on up to date telecom products from Mitel/ ShoreTel, NEC, Avaya, PhoneSuite Hospitality Phone Systems. Legacy telephone systems which we service include Comdial, Vodavi, Siemens, and Nortel.
- CSM represents the best in cloud based VOIP including:
- Mitel Connect Cloud
- GoTo Connect
- 8X8
- Ring Central
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