Avaya Business Phone Service

When it comes to expanding or servicing your ATT/Lucent/Avaya sytsem, be it an Avaya IP Office, Avaya Merlin Magix, Avaya Partner, or Avaya Merlin Legend system you have a lot of options. Sometimes you need to just replace a part, or you are expanding and need to add a couple of phones to your business phone…

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The SIP Revolution

Why SIP Technology is Becoming More Relevant Every Day When businesses start looking for a new phone system, the reasons are as varied as the amount of vendors. Some are looking to expand and their old telephone system is unable to handle the additional lines or extensions. Others experience a catastrophic failure due to circumstances…

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Phone System Service in Tampa, Sarasota, Austin & Naples

CSM Provides Service for Phone Systems in Florida & Texas CSM not only sells new phone systems in Tampa, Sarasota, Naples, Austin and central Texas, we also service all sorts of systems that are already in place! Besides new sales, CSM gains many new customers each year when clients call or email us to service…

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Nortel around town!

Do you ever look at what telephones a business or restaurant has when you are visiting? Well, we do! CSM services all sorts of businesses, from hotels to restaurants, accountants to zoos! When our staff is around town we look at what telephones are behind the desk. All types of phones can be seen, including…

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Looking to Switch ShoreTel Partner’s?

How to Switch ShoreTel Partners What should you do when your ShoreTel vendor either goes out of business, fails to meet their requirements with ShoreTel so are removed from their Authorized Vendors, or simply decides to no longer service the product? Actually, the process is fairly simple and straight forward. Switching your ShoreTel Partner in…

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ShoreTel or Avaya for your New Business Phone System?

ShoreTel or Avaya? A question that we receive a lot at CSM South is which phone system is better, Avaya IP Office or ShoreTel. And our response is always the same- It depends! This is not some sort of sales tactic, trying to win your trust with our evasiveness. It really is the truth. There…

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Avaya IP Office in Austin Texas

Choosing an Avaya IP Office Vendor in Austin, Texas When you are choosing a vendor for your new phone system, what are some of the qualifications to look for? CSM South has put together a short list of the top five things to look for in an IP Office vendor: Service– The vendor you are…

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Business Telephone System Service Company Thoughts

Best Phone System Company There are a lot of different business telephone systems out there. Samsung, Toshiba, ShoreTel, Cisco, NEC, Avaya…..the list goes on! Which one is right for your business though? Well, it really depends on the nature of your business to a certain extent, but more importantly it depends on the company that…

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VOIP Phone System Telephone: Shoretel ShorePhone IP 480

The ShorePhone IP 480 ShoreTel has been in the business of making telephone systems now for almost 20 years, and in that time has really only had one family of telephones. However, beginning in mid 2013, they released the all SIP family comprised of the ShorePhone IP420, IP480, IP480g, and the IP485g. This review will…

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