Avaya IP Office V9- Why you Should Upgrade Now

The current version of the Avaya IP Office, V9, has been on the market now for two years. Even with the passing of time, we have customers asking us, “what’s new” or “why should I upgrade to V9?” In order to address some of queries, we have loaded a Avaya IP Office White Paper detailing…

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New Phone System Sales- What the Experts Say

When it comes time to purchase a new phone system, how do you sift through all the clutter to arrive at what exactly your business needs to consider? To many, this can be daunting and not as clear as it might seem it should be. Some questions such as “how many phones do we need”…

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New Avaya Quick Reference Guide Pages Added!

  In our continuing effort to empower our customers with knowledge on their phone systems, we have added two new pages onto our website where clients can download user guides on the Avaya products. These two most recent additions are Quick Reference Guides for two Avaya VoIP phones, the Avaya 1616 and the Avaya 1608.…

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Unify (Siemens Enterprise Communications) Certifications Renewed!

Beginning in 2001, Siemens Enterprise Communications, now called “Unify,” took on channel partners in order to increase their market share. CSM jumped at the opportunity and was a dedicated partner since signing up in 2001 until their purchase by an American investment firm in 2008. As of 2013, the name Siemens was replaced with Unify.  While…

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Nortel, Avaya, ShoreTel, Comdial, Siemens? CSM Service has you Covered!

A Phone System Repair Company Servicing Tampa, Austin, Mobile, and More! Clients with phone systems located in Florida, Texas, and Alabama are covered by CSM. No matter where you are in these great states, CSM can service your telephone system with our trained and certified technicians. Brands serviced by CSM include Nortel, Avaya, ShoreTel, Siemens,…

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Phone System Service in Tampa and Austin

CSM Provides Service for VoIP and Digital Phone Systems Founded in 1984, CSM is one of the oldest phone system service companies in the southeast and Texas. Starting with three gentlemen and a vision, our idea was to provide high quality telecommunications systems to businesses at a fair price, while maintaining an impeccable service record.…

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