How to Change Time on a Nortel Telephone System

This time of year, we get lots of service calls from companies looking to know how to change the time on their Nortel/ Norstar/ Meridian telephone system. If this describes you, simply click here and be taken to our page with instructions on how to accomplish this yourself! While we are chatting about Nortel, did…

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When Nortel Phone Systems can’t be Serviced

A world where Nortel is no longer around? If this were 1995, most businesses and experts would have had a hearty laugh and dismissed the thought completely out of hand. But, this is not 1995, it is 2015, and the unthinkable happened. During a heated bidding process in 2008, Siemens Enterprise Communications and Avaya went…

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New Avaya Quick Reference Guide Pages Added!

  In our continuing effort to empower our customers with knowledge on their phone systems, we have added two new pages onto our website where clients can download user guides on the Avaya products. These two most recent additions are Quick Reference Guides for two Avaya VoIP phones, the Avaya 1616 and the Avaya 1608.…

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Information on the Nortel BCM 50 Phone System

Reboot and Restart a Nortel BCM 50/200/400

What is the Nortel BCM 50 and can CSM service this phone system? CSM, as a factory certified Nortel vendor, has been servicing Nortel, Norstar, and Meridian equipment for over 25 years. Beginning in the Tampa area, we branched out and now provide Nortel Networks support in our core area and also Sarasota, Naples, Orlando,…

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Avaya IP Office and Partner Service in Austin

CSM Services and Supports Avaya IP Office and Partner systems in Austin For more than 30 years, CSM has been providing service for Avaya and their predecessor AT&T and Nortel telephone systems. From our Service Center in Austin TX, we are able to support our customers located in the Austin, San Marcos, and San Antonio metro…

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