Help! My Phone System is not Working! What do I do?

business phone

When a phone system is dead, what do you do? Buy a new phone system today? Well, we cannot say we wouldn’t want you to do that (as long as the money is spent with CSM!) but in reality, there are several steps that can be taken by the user to determine the type of…

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Norstar CiCS Phone System Information

Norstar CiCS   The Norstar CiCS, or Compact Integrated Communications System, was easily one of the best selling of the Nortel/ Norstar product lines. Introduced in 1995, the system was an integral part of the Nortel family of products for over a decade. The Norstar MiCS, or Modular Integrated Communications System, was the big brother…

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Enterprise Telephony Sales Fell 4% Last Year

Enterprise telephony market fell four per cent last year as businesses held off purchases, says Infonetics Sales of unified communications (UC) applications leapt 20 per cent last year, defying a slowdown in the wider enterprise comms market, according to Infonetics Research. The market watcher found that global sales of enterprise telephony and UC fell four…

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When your Phone System Needs Service

If you have a phone system that needs service, CSM is here to help! On nearly a daily basis, the Service Department here at CSM fields calls from new customers who are not looking for a new phone system, but instead need service on their existing equipment. The reasons for them looking for a new…

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Nortel, Avaya, ShoreTel, Comdial, Siemens? CSM Service has you Covered!

A Phone System Repair Company Servicing Tampa, Austin, Mobile, and More! Clients with phone systems located in Florida, Texas, and Alabama are covered by CSM. No matter where you are in these great states, CSM can service your telephone system with our trained and certified technicians. Brands serviced by CSM include Nortel, Avaya, ShoreTel, Siemens,…

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Nortel Networks Systems in Sarasota and Bradenton

Did you know that the Nortel PBX was one of the most popular communications (telephone) systems sold in the Sarasota and Bradenton metro areas of Florida? At one time it accounted for close to 80% of all system sales per year! CSM knows Nortel – we have serviced hundreds of Nortel and Meridian clients in these metro…

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