Mitel MiCloud Connect Licenses and their Differences

When businesses start the search for a new cloud phone system (VoIP) they can quickly become overwhelmed with information which is intended to be helpful, but often just confuses. The same can be said with the vast array of VoIP products on the market today with their different licenses, pricing models, and options available. Our…

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5 Pitfalls to be aware of when buying a new VoIP telephone system

As technology has continued to evolve and mature, businesses and not-for-profit companies have made a huge shift away from legacy phone systems to Voice over Internet Protocol (VoIP). Business owners and managers find the technology to be more robust, useful, and cost-effective than their old phone systems, and are singing its praises. Whenever you decide…

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Tampa, Growth Rate Still Outpacing Other Markets

Tampa, Florida is a Great Place to Be! Reports are out and in 2016, the Tampa area grew to be over 3 million inhabitants! That makes our metro area larger than other well known American cities such as Denver, St. Louis, Orlando, Las Vegas, and Charlotte. With the influx of people, we are expecting the…

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When Nortel Phone Systems can’t be Serviced

A world where Nortel is no longer around? If this were 1995, most businesses and experts would have had a hearty laugh and dismissed the thought completely out of hand. But, this is not 1995, it is 2015, and the unthinkable happened. During a heated bidding process in 2008, Siemens Enterprise Communications and Avaya went…

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What if all your phone calls were free?

“I’m thinking of going to a VoIP phone system because I want to make free phone calls.” Perhaps not surprisingly, this is a comment that we here at CSM hear very frequently. VoIP phone systems or VoIP phone lines have become so common in the marketplace that there is not only broad acceptance among the…

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CSM Installs New Phone System for Clarion Inn Tampa

After being dissatisfied with the migration path of the existing Mitel system, the Clarion Inn of Bradon began looking for a new phone system. As is often the case, that search started on the internet for our friends at the Clarion. Very quickly, management started browsing the Phonesuite.com site and was placed in contact with…

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Avaya IP Office V9- Why you Should Upgrade Now

The current version of the Avaya IP Office, V9, has been on the market now for two years. Even with the passing of time, we have customers asking us, “what’s new” or “why should I upgrade to V9?” In order to address some of queries, we have loaded a Avaya IP Office White Paper detailing…

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New Phone System Sales- What the Experts Say

When it comes time to purchase a new phone system, how do you sift through all the clutter to arrive at what exactly your business needs to consider? To many, this can be daunting and not as clear as it might seem it should be. Some questions such as “how many phones do we need”…

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Grandstream announces new SIP phone for their VoIP Phone System

Grandstream Phone System

One of the products featured by CSM, the Grandstream PBX, has announced a new phone, the GXP1628, that is specifically designed to operate on SIP based VoIP phone systems. Not only is it functional, as described below, but it is also very attractive. Some information gleaned from www.grandstream.com sheds light on this new product: The GXP1628…

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Implementing A Successful VoIP Phone System

There is a misconception among hotel owners, indeed even general business owners, that Voice over Internet Protocol is more complex than a traditional phone system. The fact is that it’s not any more complex at all — it’s simply different, something that you will need to get accustomed to. Which means if you want to…

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