New Avaya Quick Reference Guide Pages Added!

  In our continuing effort to empower our customers with knowledge on their phone systems, we have added two new pages onto our website where clients can download user guides on the Avaya products. These two most recent additions are Quick Reference Guides for two Avaya VoIP phones, the Avaya 1616 and the Avaya 1608.…

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Enterprise Telephony Sales Fell 4% Last Year

Enterprise telephony market fell four per cent last year as businesses held off purchases, says Infonetics Sales of unified communications (UC) applications leapt 20 per cent last year, defying a slowdown in the wider enterprise comms market, according to Infonetics Research. The market watcher found that global sales of enterprise telephony and UC fell four…

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When your Phone System Needs Service

If you have a phone system that needs service, CSM is here to help! On nearly a daily basis, the Service Department here at CSM fields calls from new customers who are not looking for a new phone system, but instead need service on their existing equipment. The reasons for them looking for a new…

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Nortel, Avaya, ShoreTel, Comdial, Siemens? CSM Service has you Covered!

A Phone System Repair Company Servicing Tampa, Austin, Mobile, and More! Clients with phone systems located in Florida, Texas, and Alabama are covered by CSM. No matter where you are in these great states, CSM can service your telephone system with our trained and certified technicians. Brands serviced by CSM include Nortel, Avaya, ShoreTel, Siemens,…

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