What is VoIP or a VoIP Phone?

  One question that we receive here at CSM South from customers all over from Tampa to Naples and Sarasota, and over in Austin and San Antonio, is “What is VoIP” or sometimes “What is a VoIP Phone?” Actually, this is a rather simple question for us to answer. Whether our customer is asking about…

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ShoreTel or Avaya for your New Business Phone System?

ShoreTel or Avaya? A question that we receive a lot at CSM South is which phone system is better, Avaya IP Office or ShoreTel. And our response is always the same- It depends! This is not some sort of sales tactic, trying to win your trust with our evasiveness. It really is the truth. There…

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Avaya IP Office in Austin Texas

Choosing an Avaya IP Office Vendor in Austin, Texas When you are choosing a vendor for your new phone system, what are some of the qualifications to look for? CSM South has put together a short list of the top five things to look for in an IP Office vendor: Service– The vendor you are…

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Avaya IP Office and ShoreTel VoIP Telephone System Service

CSM offers Avaya IP Office and ShoreTel VoIP Phone System Service throughout Florida and Texas For more than 30 years, CSM has been servicing phone systems in Tampa, Sarasota, Naples, and Orlando. In 2010, we expanded to open a Service Center in Austin, Texas from where we support phone systems in the Capitol Region, San Antonio, Houston,…

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Avaya IP Office Austin Business Phone Service

Avaya IP Office Austin Business Phone Service CSM is one of the premier Avaya IP Office Austin businesses phone service companies in Texas! Our staff have worked on ATT, Lucent, and Avaya from the Partner up to the Definity and IP Office. If your business needs assistance in service on their phones CSM can help.…

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VOIP phone system for your hotel in Florida

New hospitality phone systems are based on VoIP, with PhoneSuite leading the way. The VoiceWare system is completely based on VoIP protocols, but is capable of utilizing traditional telephone lines from your local carrier, or SIP trunks from a number of certified partners such as VoiceCarrier. Additionally, it uses industry standard SIP telephones for offices…

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Hospitality Business Phone System in Florida or Texas?

CSM delivers to the hospitality industry with the award winning PhoneSuite product line. Originally a Mitel partner, we switched to PhoneSuite for several key reasons: Ease of use Value price point Flexibility Fast installation If your hotel or inn is currently utilizing an outdated Mitel product and is considering an upgrade to meet the requirements…

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Avaya and ShoreTel for Business Phone System

Both of these world class manufacturers are based on VoIP protocols. ShoreTel is a pure VoIP system that cannot use digital sets while Avaya has the ability to add modules that can accept legacy Avaya & Nortel equipment. Each product has its own strengths which is why we carry both rather than only focusing on…

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