The following blog entry was first posted by our great friends at Phonesuite.com. Their website is definitely worth a look. While geared toward the hospitality industry, the lessons learned are easily applicable to any business.
Thanks to advances in the emerging technology, the hotel industry is seeing a huge shift away from legacy phone systems to Voice over Internet Protocol. Hoteliers find the technology to be more robust, useful, and cost-effective than their old phone systems, and are singing its praises.